Frequently Asked Questions

Who is Beaniean Supply Co?

Beaniean Supply Co is a specialty coffee supplier offering roasted coffee beans to cafes and individuals. We focus on high-quality beans, climate-conscious practices, and building a community of coffee enthusiasts who care about sustainability.

What makes Beaniean coffee sustainable?

Our commitment to sustainability is at the heart of everything we do. We source beans from environmentally responsible suppliers and, use compostable or recyclable packaging whenever possible. Our goal is to make every cup of coffee as gentle on the planet as possible.

Do you offer subscription options?

Thank you for your interest! We’re currently working on launching a subscription service to make your shopping experience even more convenient. Stay tuned for updates—we’ll announce all the exciting details and options soon!

Do you ship internationally?

At this time, we only ship within Brunei. We hope to expand our shipping options in the future and bring Beaniean coffee to customers worldwide.

What are the shipping costs?

Shipping is simple and hassle-free—just $3 flat for all districts. Spend over $40, and we’ll deliver your order for free, no matter where you are!

What payment options do you accept?

We accept major credit cards, PayPal, and secure online payment options. All transactions are processed securely, so you can shop with confidence.

What is the “Good Bean Society”?

The Good Bean Society is our loyalty program for Beaniean customers. Members earn points for every purchase and can unlock rewards as they level up from “Coffee Enthusiast” to “Bean Boss.” It’s our way of saying thank you for supporting sustainable coffee and staying connected with our community.

How do I join the Good Bean Society?

Joining is easy! Simply create an account on our website and start earning points with every purchase. You’ll level up automatically and unlock rewards as you continue to enjoy Beaniean coffee.

ow can I stay updated on new products and promotions?

Sign up for our newsletter at the bottom of our website for the latest updates on products, promotions, sustainability news, and more. You can also follow us on Instagram where we share coffee culture tips, recipes, and behind-the-scenes looks at Beaniean.

Who can I contact for additional support?

Our team is here to help! If you have questions about your order, subscription, or any other inquiries, feel free to contact us at inquiries@beaniean.com or whatsapp us at +673 8350385. We’ll get back to you as soon as possible.

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